Terms of Use
1. PARTIES AND ACCEPTANCE
These Terms of Use apply to all individuals (“User”) who visit and/or use the website located at www.rootkarakoy.com , operated by Mitte Otelcilik Turizm San. ve Tic. A.Ş (“Hotel”). By accessing and using this website, you are deemed to have accepted these Terms of Use in advance.
2. SCOPE OF SERVICES
This website provides information regarding hotel rooms, restaurant, spa, art gallery, and events; enables online reservations; and facilitates communication between users and the Hotel.
3. RESERVATION AND PAYMENT TERMS
Reservations made through the website are subject to the Hotel’s accommodation terms and conditions.
Credit card details and personal data requested during the reservation process are protected in accordance with the Privacy Policy and the applicable Personal Data Protection Law (KVKK).
Cancellation and refund conditions may vary depending on the selected room type and applicable promotional terms; the rules stated in the reservation confirmation form shall prevail.
4. INTELLECTUAL PROPERTY RIGHTS
All visuals (including hotel photographs and artworks), logos, designs, and texts published on this website are the property of Mitte Otelcilik Turizm San. ve Tic. A.Ş. Copying, reproducing, using for commercial purposes, or sharing such content on social media without written permission (and without proper attribution) is strictly prohibited under Law No. 5846 on Intellectual and Artistic Works.
5. USER OBLIGATIONS
The User undertakes not to engage in any unlawful activities while using the website and not to perform any actions that may threaten the website’s data security (including but not limited to viruses, bots, hacking attempts, or similar activities).
6. LIMITATION OF LIABILITY
Root Karaköy makes its best efforts to ensure that the information provided on the website is accurate and up to date. However, the Hotel shall not be held liable for any direct or indirect damages arising from technical issues, pricing errors, or third-party links.
The Hotel reserves the right to modify the content and prices on the website without prior notice.
7. PRIVACY AND DATA SECURITY
Personal data shared by users through the website are processed in accordance with the KVKK Disclosure Statement available on our website. Detailed information regarding the use of cookies can be found on our Cookie Policy page.
8. GOVERNING LAW AND JURISDICTION
Any disputes arising from the implementation of these Terms shall be subject to the jurisdiction of the Istanbul (Çağlayan) Courts and Enforcement Offices.
